Everything You Want To Know
1. How does a virtual food tour work?
Once you purchase tour tickets, we will send you a box containing four Korean instant noodles and desserts. And on a tour date, we will meet with you via Zoom. Please purchase the tickets at least one week in advance so that we can ensure your package arrives in time.
2. What kind of food do I get?
Instant noodles a.k.a “Ramen” are very popular in Korea. You can find a variety of flavors – seafood, vegi, chicken, and beef – with a whole range of spiciness from non-spicy to extreme spicy. Because there are so many instant noodles, it can be overwhelming to decide which one to try. So we have pick four Korean instant noodles for you. Some are traditional noodles with a twist and others are fusion noodles. You will also get a very popular Korean beverage and dessert.
3. How long is the tour?
The tour lasts about 1.5 hours.
4. What is the schedule of the tour?
We offer tours 7 days a week. From Monday to Friday, we offer a dinner tour only from 6:30 p.m. to 8 p.m., and on weekends, we offer a lunch tour from 12:30 p.m. to 2 p.m. and a dinner tour from 6:30 p.m. to 8 p.m. All time is local.
5. Do you offer private tours?
Yes, we do. For a group of 6 or more, we can arrange special tours.
6. Is there anything I need for the tour?
Since it is a virtual food tour, you need to have a strong and stable internet connection with a camera. And please have hot boiling water ready and a pair of chopsticks, if you have one. If you don’t have chopsticks, you can use a spoon and fork, or we can send you one pair of chopsticks for an additional $8. They are beginner chopsticks and come with a cute detachable bear holder. You can pick either dark brown or light brown. Please see the Book page for a picture of the chopsticks. We will teach you how to use chopsticks during the tour so don’t worry even if you don’t know how to use them!
7. How much is the tour and how do I pay?
A single tour ticket is $35. We accept payment via Paypal and Venmo. Once your tour is confirmed, we will send you a link to make payment.
8. Can I cancel my reservation?
Yes. We provide a full refund, minus processing fees set by Paypal or Venmo, to all cancellation requests as long as your package has not been shipped. However, once your package has been shipped, we provide a $10 refund only.
9. Can I change my reservation?
Yes. To change your reservation, please let us know 48 hours in advance. There is no fee as long as you make a timely request. For all other requests, we charge a $10 change fee.
10. Why do I need to sign a release of liability form?
We strive to provide a fun and tasty experience. It is possible, however, that you may experience stomach discomfort during and/or after the tour. If you do, we are truly sorry about it and will do everything we can to make you feel better. However, one thing we can’t do is to let you sue us and be forced to defend ourselves in court. So we ask you to sign a waiver and release of liability for any unfortunate incident that might happen on or as a result of your participation in the tour. If you do not feel comfortable signing the wavier and release, we respect your decision, but we won’t be able to provide a tour for you.
11. Do you have gift certificates?
Yes. Please email us at email@example.com if you are interested in purchasing gift certificates.
17. Got more questions?
Please email us at firstname.lastname@example.org